Der Ärztliche Bereitschaftsdienst 116117 - Die Nummer mit den Elfen

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Dial 116117 for Medical Help

With the call number 116117 you can reach the patient service with the medical on-call service around the clock - 24 hours a day, 7 days a week. This service is only available in German.

Medical help in the evening, on weekends and public holidays:

Medical practices are the main point of contact when you are ill or have other health problems. If you need medical help outside standard medical practice consulting hours, doctors on call will attend to you. You can visit an on-call practice for this. It is not necessary to go to a hospital or an emergency room.

If a situation is life-threatening or there is a risk of permanent injury, please call the emergency number 112.

The medical on-call service is helpful when these three conditions are met: 

  • Doctor’s practices are closed,  
  • You need medical help today. 
  • The situation is not life-threatening.
Finding on-call practices
  • Finding on-call practices online
    At „PLZ oder Ort eingeben“ (Enter city or postal code), enter where you would like to find an on-call practice.
  • Calling 116117: You will find the location of the nearest on-call practice (only in German).

English speaking medical practices

You can consult a physician in a practice usually from Monday to Friday. There you will receive treatment and, if necessary, prescriptions for your medication.

Search here if you are looking for a medical practice or a psychotherapy practice nearby where English is spoken.

To do this, enter where you want to find a practice in Germany at „Ort oder PLZ eingeben“ (Enter city or postal code) and click “Suchen" (Search).

It is best to arrange an appointment telephonically. If you do not have an appointment, you may experience longer waiting times.